Tudor Rose Court, Residents Hub

Privacy Policy

1. Website Privacy Policy

1.1 Introduction

Finfo ("we", "us", "our") is InvoiceDrop Ltd trading as Finfo, registered in England and Wales. Registered Office: Hub26, Hunsworth Lane, Cleckheaton, England, BD19 4LN. We respect your privacy and are committed to protecting your personal data in accordance with UK GDPR and the Data Protection Act 2018.

1.2 Information We Collect

Personal Information: name, email address, job title, organisation.

Technical Data: IP address, browser type/version, device identifiers, login/logout timestamps.

Usage Data: pages visited, time spent on pages, clicks and navigation paths.

Feedback Data: survey responses and other feedback you submit.

1.3 How We Use Your Information

  • To provide, maintain and improve our website and services.
  • To personalise your experience (e.g. remembering preferences).
  • To communicate service updates, security alerts, and marketing (where consented).
  • To comply with legal obligations and enforce our terms of use.

1.4 Legal Basis for Processing

  • Contractual necessity: to perform services you've requested.
  • Consent: where you've opted in (e.g. marketing emails).
  • Legal obligation: to comply with laws or regulatory requirements.
  • Legitimate interests: for fraud prevention, network security, and improving our services.

1.5 Cookies & Tracking

We use cookies and similar technologies to:

  • Enable core site functionality.
  • Analyse site performance and usage trends.
  • Deliver targeted content and advertising.

You can manage cookie settings via your browser; disabling certain cookies may affect site functionality.

1.6 Data Retention

We retain personal data only as long as necessary for the purposes set out above, or as required by law. When data is no longer needed, we securely delete or anonymise it.

1.7 Your Rights

Under UK GDPR you have the right to:

  • Access, correct or delete your personal data.
  • Withdraw consent at any time (where processing is based on consent).
  • Request data portability.
  • Object to or restrict certain processing activities.
  • Lodge a complaint with the Information Commissioner's Office (ICO).

1.8 Security

We follow ISO 27001-aligned practices to safeguard your data:

  • Encryption in transit and at rest.
  • Strict access controls and regular security audits.
  • Incident response procedures.

1.9 Contact Us

For any privacy queries or rights requests, please email: privacy@finfo.io.

2. Email Privacy Notice

2.1 Scope

Applies to all one-to-one and marketing emails sent by Finfo.

2.2 Information Included

  • Your name and email address.
  • Any content you send us in reply.

2.3 Purpose & Legal Basis

  • Transactional messages: to fulfil contractual obligations (e.g. account alerts).
  • Marketing messages: on the basis of your consent or our legitimate interests (with easy opt-out).

2.4 Opt-Out & Preferences

Every marketing email includes a clear unsubscribe link. You can also contact privacy@finfo.io to update preferences.

2.5 Security

We employ TLS and secure mail gateways to protect your email data in transit.

3. Mobile App Privacy Notice

3.1 Scope

For any native or hybrid mobile applications published by Finfo.

3.2 Data Collected

  • Device Data: model, operating system, unique device identifiers.
  • Usage Metrics: in-app actions, crash reports (anonymised).
  • Optional Permissions: location, camera, microphone—only with your explicit consent.

3.3 Purpose

  • To enable core app functionality.
  • To troubleshoot and improve stability.
  • To offer location-based features (if enabled).

3.4 Permissions & Controls

You control all permission grants via your device settings and can revoke at any time.

4. Downloadable & Embedded Assets (PDFs, Widgets)

4.1 Scope

Any Finfo-branded PDF whitepapers, embedded calculators or data-export widgets.

4.2 Data Handling

  • Forms in PDFs collect only what's needed to fulfil your download request.
  • Embedded widgets use cookies and local storage—subject to the same rules as the website.

4.3 Retention

Download form data is retained only to deliver the asset and follow up, then securely deleted within 12 months.

5. Social Media & Other Digital Channels

5.1 Scope

Finfo profiles on LinkedIn, Twitter, Facebook, YouTube, and other platforms.

5.2 Data Collection

  • Public interactions (comments, likes, messages).
  • Insights provided by the social platform (e.g. reach, demographic breakdown).

5.3 Purpose

To engage with our community, share updates, and analyse audience engagement.

5.4 Third-Party Platforms

Your data on these platforms is subject to each platform's privacy policy; we recommend reviewing them before interacting.

Version: 1.0
Effective Date: 22 July 2025

This Privacy Policy applies across all digital assets of Finfo. We reserve the right to update it at any time; major changes will be highlighted on our website and in email communications.